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**To list the available severity levels** The following ``describe-severity-levels`` example lists the available severity levels for a support case. :: aws support describe-severity-levels Output:: { "severityLevels": [ { "code": "low", "name": "Low" }, { "code": "normal", "name": "Normal" }, { "code": "high", "name": "High" }, { "code": "urgent", "name": "Urgent" }, { "code": "critical", "name": "Critical" } ] } For more information, see `Choosing a severity <https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity>`__ in the *AWS Support User Guide*.